On more occasions than I can count, users have needed or would have liked to edit their requests without having to cancel the whole thing and start over again from scratch. This edit does not always mean a date change, sometimes they need to add tables or chairs or forgot to put in a note. These are all things that they end up calling me to add for them when they certainly can add or edit their own request themselves.
I would like to suggest an update to the program that will allow users to edit their own requests up until the date that the request drops a work order. This will give our users the freedom to make their own edits. Thank you!